Megan Erin Miller is manager of the Service Design team in Stanford University’s central IT organization, and works to design seamless and quality client experiences for the campus community. Megan has a broad range of design experience, including brand, communications, identity, visual, user experience, product, and service design. Through her work, as well as presenting and teaching workshops she is building momentum around service design, and raising awareness and capability for design thinking across the university.
In addition to her work at Stanford, Megan is Co-Founder of Practical Service Design, an online community for service designers world-wide, and a business aimed at educating, motivating, and integrating service design into practical work contexts through classes, workshops, events, and more. You can join the community and learn more at www.practicalservicedesign.com.