Christopher Finlay

Senior Director of Product Design


Chris Finlay leads the product design practice for the Optum Consumer Experience team helping product owners to design and deliver compelling omnnichannel consumer experiences that drive growth, improve satisfaction, and help UnitedHealth Group achieve its mission of helping people live healthier lives and make the system better for everyone. 

Chris' first book, Getting to Thank You: A Practitioner's Guide to Innovation was published in 2014. He was chosen by BusinessWeek as one of 21 people who will change business. He serves on the board of directors for Illinois Institute of Technology's Institute of Design.